Developing Performance Measurement Systems (PMS) & Key Performance Indicators (KPIs)


Performance measurement systems (PMS) and key performance indicators (KPIs) are strategic tools designed to increase organisation’s efficiency and effectiveness by linking performance of the organisation to its goals and guide its actions towards improvement. Many successful organisations implement performance management systems (PMS), and measure and manage their performance using key performance indicators (KPIs) to guide their planning and decision making.
In CERTEGLOBAL, we provide to our clients advisory, consulting and coaching services to design, develop and implement performance management systems and key performance indicators (KPIs). Our performance measurement systems (PMS) and KPIs help clients measure business performance, attain business objectives and achieve business results that meet their strategic goals.
Our service in this area is inclusive of:
  • Development and implementation of performance measurement systems
  • Development and selection of KPIs and other metrics
  • Implementation of performance improvement initiatives
  • Design and development of balanced scorecards
  • Defining performance goals & targets
  • Developing performance analysis reports
  • Automating performance management systems
Performance measurement systems (PMS) and KPIs support decision-making, business and operational improvement activities, strategic planning, cost reduction, improve communication, ensure employees’ accountabilities, and reduce risks by discovering problems and enhancing immediate improvement.
Organisations today in all industries are under pressure of increased competition and the need to increase profit and margins while ensuring cost-effective use of resources. This situation puts the onus on managers and decision makers to develop new strategies and consistently deliver superior performance that is achieved through the continual assessment and improvement of capabilities and the continual measurement of financial, business and operational performance.
For more information on this service, kindly contact us at:



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Coulby Newham
United Kingdom

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