Quality Management & Excellence


Quality and excellence are critical to business in making sure that products and services are meeting customers’ needs, and business results are meeting stakeholders’ requirement.
In CERTEGLOBAL, we provide to our clients advisory, consulting and coaching services to implement quality management and organisational excellence initiatives. Our service in this area is inclusive of:
  • Implementation of quality management systems
  • Application of organisational excellence plans
  • Implementation of ISO 9001
  • Development of people, processes and systems
  • Preparation and implementation of quality policies, procedures and manuals
  • Development and implementation of standard procedures
  • Implementation of quality assurance systems
  • Implementation of statistical process control
  • Implementation of advanced methods for quality testing
  • Preparation of organisations for the quality accreditation processes
  • Quality auditing
  • Implementation of Lean and Six Sigma tools.
  • Implementation of excellence in customer service
  • Business process re-engineering and improvement
  • Implementation of continuous improvement initiatives
For more information on this service, kindly contact us at: info@certe.com


Contact Us

Mailing Address
93 The Pastures
Coulby Newham
United Kingdom

Phone enquiries and email
Tel: +44 771 707 1592
Fax: +44 207 900 3480
Email: info@certe.com